Shipping policy

Order status

After you have placed your order, the current status of your order can be viewed in your account. In addition, you will be informed of changes in the order status via e-mail.

Delivery

Items are shipped via parcel post and letter post (letter post only in the Netherlands).

For delivery by post, please make sure that you receive an undamaged parcel from the postman. If in doubt, we recommend opening the parcel in the presence of the postman to determine any damage. If you accept a damaged or opened parcel, you tacitly agree to the delivery of the parcel, including any damage. If there is any damage please contact us at info@lucyschaaphok.nl.

Orders cannot be collected.

Delivery time

If you pay directly (via iDEAL, PayPal, Bankcontact, KBC or Visa and Mastercard, klarna, the order will be shipped within 3 working days (mostly the same working day).

After-sales service

It may happen that an ordered article is not in stock. If this article can be sent by post, the rest of your order will be sent immediately. When an item has to be sent by parcel post, you will be contacted.

Payment methods

Life Creations shop uses the following payment methods:

  • iDEAL
  • PayPAL
  • Bankcontact
  • Visa and Mastercard
  • American express
  • Union Pay
  • Klarna Pay Later (from €75.00)
  • Apple Pay
  • Google pay

Shipping costs:

Shipping costs are automatically calculated in your shopping basket. This way, you can always see the shipping costs before you finalise your order.


Shipping costs within the Netherlands

Mailbox post  Parcel post
€3,95

Amount up to €50

€6,95

Amount €50 or more

Free

Amount €50 and more

Free 


For shipping to foreign countries see table below:

 

 Shipping to:

Belgium

Germany

Amount up to €75

€11

Amount from €75
free

Spain €19.50

France €14

England €19

Luxembourg €11

Austria €14

Denmark €11

Portugal €19

 

Amount from €75


Free